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Frequently Asked Questions



Who owns

The site is an eCommerce site owned and operated by CSF Corporation, The toll-free search capabilities of the site are powered by CSF’s market leading 8MS Cloud platform, and supports 800, 888, 877, 866, 855, 844, and starting June 3rd, 833 numbers.

What is the return policy?

You can have your number fully refunded up to 30 days. After 30 days we will not offer a refund.

What is a Toll-Free Number?

A toll-free telephone number is a telephone number that is billed for all arriving calls instead of incurring charges to the originating telephone subscriber. For the calling party, a call to a toll-free number from a landline is free of charge.

Why get an 833 number?

Having a toll-free vanity number helps your customers identify with your brand. The release of 833 gives those looking to purchase a vanity number a better chance at obtaining the number they want! (Ex: 833-MATTRESS). Most 800, 888, 877, 866, 855, and 844 have already been taken, so the 833-number release allows you to get the perfect vanity number you’ve been waiting for! Act now by visiting 800ForAll.

Can I use this number with a Mobile Number?

Toll-free numbers are translated into final Destination numbers. Each carrier will dictate what final destinations are allowed on their network.

Is the toll-free number processing fee a one-time charge?

The reservation fee is a one-time fee. Once you transfer your number to a toll-free carrier, you will be obligated to the contract agreement with that carrier.

Is this number mine forever?

You can use this number as long as you observe the contract with your toll-free carrier. You will be able to change your Toll-free carrier as long as you are within your contract guidelines.

What is an LOA?

LOA – Letter of Authentication. Proof you have the right to use this number.

What do I need to complete the LOA?

You will need information about your company: (Name, Address, and Telephone Number), our RespOrg ID: YHN19, a copy of your 8fa receipt.

What is a RespOrg?

A RespOrg is a company which maintains the registration for individual toll-free telephone numbers in the distributed Service Management System/800 database.

How long does it take to activate my number?

Typically, 2-3 weeks after you complete the LOA. You can activate your number within 5-8 business days by using the link to iTeleCenter in your email receipt.

How do I activate a number once I reserve it?

Determine which Toll-free Carrier you want to choose and complete an LOA. We highly recommend you follow the link to iTeleCenter in your email receipt for rates and immediate activation.

Do I need to activate my number on iTelCenter when I reserve it?

No… You will be given a link in your email receipt to return to iTeleCenter and activate your number.

Does CSF offer any other products?

Yes, CSF offers 8MS Cloud, a leading SaaS platform for toll-free provisioning, texting, and least-cost routing. CSF also recently acquired Aerialink, a leading cloud communications platform that utilizes easy-to-use APIs to interface to your applications for fast and reliable SMS and MMS messaging, text-enabling, location services, and number validations.

My question has not been answered… How do I contact you?

Email us at